Shipping Charges

Exchanges:

If you are exchanging merchandise, you pay for all shipping costs. You may exchange an item only in original condition and with tags still attached. If the item is in any way faulty or not in described condition, Angelbub will pay for all shipping costs. Please refer to the Terms and Conditions for full conditions of purchase.

Returns:

If you are returning merchandise for a refund within 14 days of the shipment date in original condition and with all tags attached, you pay for shipping it back to us. Your original shipping charges are non-refundable. Please refer to the Terms and Conditions for full conditions of purchase.

Incorrect Orders:

If we inadvertently sent you incorrect merchandise, we'll reimburse you for the cost of returning the package to us. Please refer to the Terms and Conditions for full conditions of purchase.

Refunds:

We'll issue a refund (to your original method of payment) within 3 business days of receipt of the returned goods. Please refer to the Terms and Conditions for full conditions of purchase.

Postage Charges

An $13 Postage and Handling surcharge is payable for any garments returned for refund (where permitted) where the original purchase attracted the Free Postage offer. The surcharge will be deducted from the original payment amount and is payable once per invoice. All replacement requests attract a flat rate $13 postage fee. Please refer to the Terms and Conditions for full conditions of purchase.

Shipping & Delivery Information

Please allow for a maximum of 3 business days handling period prior to delivery.

We offer both standard mail with tracking and signature required upon collection, taking up to 6 days delivery time and Express Post with Australia Post. Type of delivery can be chosen at time of checkout. If you are in desperate need, please ocntact us and we will arrange for an overnight courier. Postage periods are in addition to the handling period stated herein.

Please note that our FREE delivery offer uses standard mail with tracking.

Please refer to the Terms and Conditions for full conditions of purchase.

Shipping Fees and Charges

All quotes are provided in Australian dollars.

Within Australia, standard Australia Post (with tracking and signature required upon collection) mail service to anywhere within Australia is charged at standard Australia post rates.

All orders over $150 will be delivered by standard Australia Post mail service depending on your location at FREE OF CHARGE. Free shipping is void where garments from that original order have been returned for refund, subsequently reducing the retained purchase amount below the $150 free postage threshold.

Please refer to the Terms and Conditions for full conditions of purchase.

International postage charges

The Angelbub team are more than happy to service our international customers.

International postage is calculated using Australia Post international shipping price matrix. International shipping is offered both standard airmail where parcels take 5-10 working days to arrive at the destination or international express taking 3 - 5 working days and is trackable.

NOTE: NO PARCEL WILL BE DISPATCHED UNTIL OUR ADDITIONAL SECURITY MEASURE IS TAKEN. PLEASE BE AWARE THAT A MEMBER OF OUR TEAM WILL BE IN TOUCH WITHIN 24 HOURS OF PURCHASE BY EMAIL.

If your country is not available in the list, please call us on 0422 466 664 (intl. +614 2246 6664) or email us at customerservice@angelbub.com.au to arrange a quote.