If you are exchanging merchandise, you pay for all shipping costs. You may exchange an item only in original condition and with tags still attached. If the item is in any way faulty or not in described condition, Angelbub will pay for all shipping costs.
If you are returning merchandise for a refund within 14 days of purchase, in original condition and with all tags attached, you pay for shipping it back to us. Your original shipping charges are non-refundable.
If we inadvertently sent you incorrect merchandise, we'll reimburse you for the cost of returning the package to us.
We'll issue a refund (to your original method of payment) as soon as we receive your return. We’ve noticed, however, that although a charge appears on our credit cards within milliseconds, those refunds sometimes take a few days to post. Please know that we are not responsible for the sluggishness of your credit card company to process money that goes back to you!
An $8 Postage and Handling surcharge is payable for any garments returned for refund (where permitted) where the original purchase attracted the Free Postage offer. The surcharge will be deducted from the original payment amount and is payable once per invoice. All replacement requests attract a flat rate $6 postage fee.
Shipping & Delivery Information
Please allow for a maximum of 3 business days handling period prior to delivery. We offer both standard mail with tracking and signature required upon collection, taking up to 6 days delivery time and Express Post with Australia Post. Type of delivery can be chosen at time of checkout. If you are in desperate need, please ocntact us and we will arrange for an overnight courier. Postage periods are in addition to the handling period stated herein.
Please note that our FREE delivery offer uses standard mail with tracking and signature.
Shipping Fees and Charges
All quotes are provided in Australian dollars.
Within Australia, standard Australia Post (with tracking and signature required upon collection) mail service to anywhere within Australia is charged at standard Australia post rates.
All orders over $100 will be delivered by standard Australia Post mail service depending on your location at FREE OF CHARGE. Free shipping may NOT apply to all sale garments as advised on the item description.
International postage charges
The Angelbub team are more than happy to service our international customers.
International postage is charged at a flat rate, to approved countries, of $40 AUD
If your country is not available in the list, please call us on +614 2246 6664 or email firstname.lastname@example.org to arrange a quote.